(647) 800-4115

Help Desk Support

Help Desk service provides customers with a single point of contact for all IT issues, offering expert support in hardware, Software such as operating systems any kind of applications, network infrastructure. We are able to work with users of varied technical skill, and when required, may dispatch field technicians for on-site support. Our team provides first-level technical support through phone, email and remote services. Functions provided by our Help Desk team include:
  • Complete support for Microsoft products. Including Windows and the Office software.
  • Infrastructure support, including server and network troubleshooting.
  • Our Team access across Canada @ 1-647-500-5105.
  • Remote desktop support through our “Service Anywhere” through the web portal.
  • Integration with On-Site Support services for dispatch of field technicians.
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Remote Support Services:

  • Server and Workstation Connectivity Troubleshooting
  • Network, Computer and Server Repair and Maintenance
  • IT Operations Management - Server and Network Monitoring
  • Network Connectivity Troubleshooting
  • Telephone Assistance & Support
  • Remote Dial-in for Technical Support
  • Server Hardware Service Including Hard Drives, Memory, & Backup Devices.
  • Network Operating System Maintenance
  • SANs, NAS , Hubs, Switches, Routers & Firewall Support
  • Network Administration Services

Benefits of Remote IT Support Services:

  • Get immediate remote support when you need it.
  • Save time by avoiding waiting for a tech to come on-site.
  • Schedule monthly remote service and maintenance.
  • Get Bundled Service for Remote Data Backup
  • Proactive server maintenance and support
  • Discounted rates on network installations
Our Services
@2011 All right reserved By Kian Computer   Designed by: Kian Parhizkari

Computer repair, Network Specialist Toronto